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Calendly Launches Routing Forms To Increase Screening Abilities

Calendly is an online appointment scheduling platform that aims to help individuals, teams and organizations automate the meeting lifecycle to create a better customer experience. The company launched a new feature called Calendly Routing Forms, which adds screening questions and routing logic to gather information from an inquirer before allowing them to book a meeting. This function can potentially help teams become more productive and provide a customer-centric scheduling experience through their organization’s website.

Solving The Conversation Gap: A New Funnel-Building Approach

1greenWe need to talk about the “conversation gap” impacting today’s marketing and sales funnels. The conversation gap is the gap between customer expectations for personalized, 1:1 interactions and your revenue teams’ ability to meet them at scale. If you’ve ever been unsure if a lead is truly ready for a sales conversation, spun through seemingly endless sales cycles or wished you had more time and capacity to interact with every lead, then you’re likely dealing with a conversation gap.

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