ONE Correspond For Salesforce From Thunderhead.com
- Published in Solution Spotlight
ONE Correspond for Salesforce (OCfSF) from Thunderhead.com is designed to enable users to create personalized communications for various touch points and interactions with customers. By way of Salesforce's Chatter, the solution provides collaborative features, giving users the ability to review, edit and approve documents internally.
Features/Functionality
ONE Correspond for Salesforce enables users to create personalized and on-brand sales and service communications in the Salesforce environment without third-party word processing software, according to company officials.
OCfSF features a built-in template editor, the ability to search shared paragraphs, a plug-in draft document editor and a module to build data models.
Targeted Users
Targeted users of OCfSF include sales teams, marketing teams and organizations seeking to improve communication efficiency.
Compatibility
The solution is fully integrated with the Salesforce platform.
Delivery/Pricing Models
OCfSF comes in Standard and Professional editions. Standard is for organizations that need to create, rather than edit, documents. Professional is for businesses that need to edit and personalize communications before sending or generating correspondence as part of workflow.
Current Clients/Users
Thunderhead.com currently supports 200 brands in creating engaging and effective customer communications in the insurance, media, public sector, retail banking, telco and wealth management sectors.
Competitive Positioning
OCfSF offers the following unique features:
- Users remain within the Salesforce environment;
- Agility in adoption, offering speed, superior usability and control;
- Enterprise-class communication capabilities;
- No word processing software required;
- Simple "fire and forget" document creation;
- APIs that easily automate creation and delivery; and
- One-click signing with support for leading e-signature vendors.