Go Mobile, Go Social Or Go Home: Using Mobile And Social Media To Drive Buying Decisions
By Joe Cordo, CMO of Extraprise
Editor’s note: This is the first in a two-part series.
Multi-channel marketing is not new. Its genesis comes from integrated marketing communications, and its most recent evolution is from the vast number of possible customer interactions fueled by the Internet and mobile communications. What is new and evolving is moving beyond simply setting up social media and mobile channels to reach prospects, and actually publishing to these channels the kind of content and information they need to make purchase decisions.