Conversica Offers Conversational AI Capabilities; Integrates With Microsoft 365

May 29, 2018
Written by Elise Schoening
Published in Solution Spotlight

Source: Conversica

Conversica aims to help businesses discover their most interested prospects to drive revenue opportunities. Its AI-powered assistants are positioned to initiate contact, intelligently interpret replies and craft tailored responses to engage prospects until they are ready to speak to a representative.

Through a new integration with Microsoft Dynamics 365, Conversica is now available in the Microsoft AppSource online marketplace. Microsoft users can now use Conversica’s AI assistants to automatically follow up with leads.

FEATURES/FUNCTIONALITY

Conversica's AI assistants are positioned to engage leads via personalized, two-way conversations over email or SMS text messaging. In addition to verifying contact information, the best time to call and intent to buy, the AI assistants are designed to book meetings for your sales reps automatically.

After handing off qualified leads to a salesperson, the AI assistant is positioned to follow up with leads to make sure they received the help they needed and were satisfied with their experience.

The AI assistant technology is fluent in several languages, including English, Spanish, Japanese, German and French, and is positioned to switch languages based on customer preferences.

TARGETED USERS

Conversica is designed for organizations that rely on lead generation and engagement for revenue. Sales and marketing teams across a number of different industries — from auto to technology — use Conversica to ensure 100% follow up with their leads.

COMPATIBILITY

Conversica integrates with more than 45 CRM and marketing automation solutions, including Salesforce, Microsoft Dynamics, Velocify, Marketo, HubSpot and more.

DELIVERY/PRICING MODELS

Conversica offers flexible subscription pricing for its SaaS offering, starting at $2,999 a month.

CURRENT CLIENTS/USERS

Conversica's roster of clients include Oracle, Box, CenturyLink and Centrify.

COMPETITIVE POSITIONING

Conversica positions itself as a leader in conversational AI for business. Its AI-powered platform is designed to automate engagement in a way that is more personal and effective than traditional outreach tools.