Salesforce has launched a new Service Cloud Workforce Engagement solution designed to assist service leaders with organizing their workforce remotely and improving their engagement capabilities.

SurveyMonkey, provider of agile software solutions for customer experience, market research and survey feedback, has appointed Ken Ewell as the company's first Chief Customer Officer (CCO). Ewell will help lead and expand SurveyMonkey's customer success, professional services and support teams to enhance value for customers and grow the company's global…

LinkedIn has announced the launch of its newest tool, LinkedIn Sales Insights, which aims to help sales and marketing teams gain a clearer view of potential opportunities in their target markets, improve their go-to-market strategies and drive revenue.