Sprint Dials In ROI Tracking Of Social Media Buzz Via Omniture, Lithium Apps
For its marketing campaign Sprint says it’s the “now network.” Its social media network is proving to be just as urgent and ROI oriented.
While marketers have been struggling to find ROI around social media, Sprint recently partnered with Omniture and Lithium to demonstrate the tangible benefits of its online community. Sprint’s key social media initiative, BuzzAboutWireless.com, is a leading online community for wireless users, powered by Lithium. The site lets users help each other in using wireless products and services, and generates rich customer data that complements Sprint’s corporate and e-commerce Web pages. After launching Buzz About Wireless, Sprint quickly recognized the need to integrate data from its social media initiatives into its Web analytics.
While marketers have been struggling to find ROI around social media, Sprint recently partnered with Omniture and Lithium to demonstrate the tangible benefits of its online community. Sprint’s key social media initiative, BuzzAboutWireless.com, is a leading online community for wireless users, powered by Lithium. The site lets users help each other in using wireless products and services, and generates rich customer data that complements Sprint’s corporate and e-commerce Web pages. After launching Buzz About Wireless, Sprint quickly recognized the need to integrate data from its social media initiatives into its Web analytics.
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